FootSteps Education

ARI is pleased to offer recorded sessions to help you take advantage of all the features in FootSteps. To watch short how-to feature videos or one of the full training sessions, find and click the appropriate link below.

If you have questions after watching a video, please call our support team at (800) 558-9044 during business hours with your questions.



Short Training Videos


Creating Email Templates, Auto Responders, and Scheduled Emails (2:52)

This video we will go over how to create templates and automatic emails. Click on the image to view video.


Automatic Emails Video




Full Training Sessions


Preparing FootSteps for Your Dealership

This class shows you how to set up FootSteps, so your dealership can start using it efficiently. After watching you will be able to customize your FootSteps email templates; customer and lead sources; administrative and user roles within FootSteps; and the degree of personalization that users are allowed.

Who should watch this session?

System Administrators/Enterprise Managers/FootSteps Coordinator

Session includes

How to add/edit:

  • Time Zone
  • Users
  • Lead Sources
  • Customer Sources
  • Note Categories
  • Custom Fields
  • Email Templates & Folders
  • Auto-Responders


FootSteps Basics

When you complete FootSteps Basics, you will be ready to start using FootSteps to track all of your leads and customers through the complete sales cycle.

Who should watch this session?

All FootSteps Users

Session includes:

  • Lead vs. Customer
  • Email signature
  • Preferences and email alerts
  • Responding to Leads
  • Adding Customers
  • FootSteps Inbox


FootSteps Advanced Features

How well is your organization utilizing FootSteps? How can FootSteps enable you to convert more prospects into sales? The FootSteps Advanced Features session equips users to effectively use FootSteps follow-up procedures and reporting functions to monitor and support their salespeople.

Prerequisite: "FootSteps Basics"

Who should watch this session?

FootSteps users who have watched "FootSteps Basics"

Session includes:

  • Scheduling Follow-Up Tracks
  • Using Reports
  • Automatic Scheduled Emails
  • Content Groups


Recorded Sessions

Preparing FootSteps for Your Dealership

Duration: 1 hour 5 minutes

This class shows you how to set up FootSteps so your dealership can start using it efficiently. After attending you will be able to customize your FootSteps email templates; customer and lead sources; administrative and user roles within FootSteps and the degree of personalization that users are allowed.

FootSteps Basics

Duration: 1 hour

When you complete FootSteps Basics, you will be ready to start using FootSteps to track all of your leads and customers through the complete sales cycle.

FootSteps Advanced Features

Duration: 50 minutes

How well is your organization utilizing FootSteps? How can FootSteps enable you to convert more prospects into sales? The FootSteps Advanced Features class equips users to effectively use FootSteps follow-up procedures and reporting functions to monitor and support their salespeople.